The following formal statement about the duties of a Personal Tutor was made in 1965 before the University admitted its first students and is still largely applicable today.
In December 1993 the Senate reaffirmed its commitment to the Personal Tutor system and approved the adoption across the University of a Statement of Good Practice. This statement follows:
It is expected that Personal Tutors will:
Many tutors will see their students at least twice, usually at the beginning and end of each term. Contact in the first year of study is especially important and tutors would normally be expected to meet more frequently during this period.
Some students do not respond to written invitations and how much students should be chased depends on the circumstances: independent, self-sufficient students will need little chasing; students who have given cause for concern in the past may need a great deal. Perhaps as much effort should be expended as is needed in the interests of the student.
Senate has recommended that personal tutors should wherever possible, be assigned to students on the basis of close academic contact between them. If this model is adopted tutors will often be accessible to students during the normal teaching processes in addition to any fixed consultation times. It may be necessary, if the fixed 'office hours' approach is used, to remind students that they are not restricted to those times only.
The emphasis here is on 'general' academic advice; it is, of course, not expected that specific academic advice about the subject matter of individual courses be given; this is better obtained from course tutors.
Personal tutors are often rightly concerned that they have neither the training, nor the inclination, to deal with their students' serious personal problems. Often a sympathetic ear and some practical help and advice are all that are required, but in cases where the tutor feels unable to help further the tutor should be familiar with the sources of help available on campus (e.g. Counsellors, University Senior Tutor, Health Centre, Careers Advisory Service).
This is easier to do in some departments than others; a number of departments, for example, have very few female academic staff. Students can always, of course, be referred to female counsellors in the University Senior Tutor's Office.
Some tutors will willingly give their home telephone numbers to be used in emergencies; other strongly object to doing so. It is entirely a matter for individual tutors to decide for themselves. Students should be advised that a call to the emergency line on the University switchboard (Extension 22222) or a visit to the gatehouse at any time will get them access to an appropriate source of help, e.g. University Senior Tutor, duty warden, medical care.
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