A Tutor's Guide for mastaff@maths.warwick 2007-2008

Please e-mail D.Mond if you have suggestions for additions, deletions, updates, changes or links to other pages

Contents and links

An A-Z of Tutoring

Absence

If you are away in term time, it is very important to get a colleague to cover your tutorial and teaching duties. Tell the Chairman's Personal Assistant (Georgina Copeland) the name of the person who will cover for you in your absence, and he/she will inform your tutorial students of the dates you will be away and of the name and office number of the stand-in tutor. (To be absent in term time for more than 2 days but not for longer than a week, you need the Chairman's permission. Absence for longer than a week must be approved by the University Committee on Study Leave and Leave of Absence .)

Admissions

The
Frequently Asked Questions page deals with all questions concerning admissions.

Boards of Examiners

Boards of Examiners are appointed annually for each undergraduate year to award degree classes to students on each of our degree courses. They consist of a Chairman, the Examination Secretary for the year in question, and half a dozen members of staff (usually those involved in the teaching for the year). Only board members attend, though all staff with first year tutees are invited to the preliminary meeting, usually on the Monday of the last week of term, at which
resits are decided on. It is essential that Board members attend. Staff whose tutees have special circumstances - illness, death of a family member, justified absence from the university during term-time, etc. - which may have affected their exam performance, should give details to the Undergraduate Secretary (Hazel Dixon), though see the entry on Confidentiality.

CATS

(An acronym for C redit A ccumulation T ransfer S cheme). In the singular, the word denotes a unit of undergraduate study: one 'CAT' is interpreted by the Mathematics Department as the material covered by 2.5 lectures (with different weightings for (i) Modules taken by undergraduates in Years 3 and 4 and (ii) modules taken outside their normal year of study) -- thus a standard 30-hour lecture module is worth 12 CATS in Years 1 and 2. In each of the undergraduate years, a student's normal load is 120 CATS. However, students are allowed to register for a maximum load of 160 CATS and, with their tutor's permission, first-year students may register for less than the normal load down to a minimum load of 108 CATS. Under exceptional circumstances they may be given permission to take less than 108 CATS, but a special case must be made by the tutor to the
Director of Undergraduate Studies , who must then report the decision to the Subfaculty of Science. (See Seymour Formula. ) The minimum load for second- and third-year Pass Degree Students is described in the white PYDC, available online via the department's homepage. The fact that CATS are recognised currency in all British universities is supposed to make it easier for students to transfer between courses at different universities.

Changing Degree Programme

For a wide variety of reasons, students may wish to change their degree programme or even to withdraw from it, either temporarily or permanently (see
Withdrawal from a Degree Programme) . The most common changes are to and from our joint degrees with other departments, and between the BSc and the MMath degrees. It is usually straightforward to change degree registration within the University, providing the other department is happy to accept the student concerned. Students wishing to transfer to another degree programme should first consult the department which offers it, and if the reaction is favourable, they should then complete a change-of-course form, available from the Undergraduate Secretary (Hazel Dixon). The change is usually approved without delay, the Department and University databases are amended accordingly, and the student's Local Education Authority (LEA) is informed. Provided the change involves no extension of the student's total length of study, there is usually no problem with LEA funding.

Changing Tutors

Students can ask to change tutors by approaching the Department's Senior Tutor (Peter Walters in 2007-2008) or the Undergraduate Secretary (Hazel Dixon), who will usually assign a new tutor. Students are not asked to give any reason for their wish to change tutor. If you are on leave for a term or more, a new tutor will be appointed for each of your students. When, for whatever reason, you give up tutorial responsibility for a student, be sure to give to the undergraduate secretary your records of the student so that she can pass them on to the new tutor. (See
Keeping Records .)

Confidentiality

In the course of being a tutor, you will become privy to sensitive information about your students' lives and backgrounds. Trust is vital to the tutorial relationship. It is important to seek a student's permission before revealing confidential information to anyone else, even to the Chairman or a Board of Examiners.

Contacting your students

It is not always easy to get in touch with your tutorial students. Here are some well-tried methods: (i) Put a note in the student's departmental pigeon-hole; (ii) Use
e-mail (iii) Write to your student's local address or ring up if you have a telephone number (make sure you record local addresses, e-mail accounts, and mobile- and land-line telephone numbers on your Tutor's Record Forms); (iv) Ask your students to nominate a fellow mathematics student who would be willing to carry messages; (iv) As a last resort, telephone or write to the student's home address, which should also be kept in your records.

Course Registration

See under Registration

Cumulative Credit

The class of degree awarded is based on a student's final overall mark for the course. This is calculated from the marks in the annual examinations in the following increasing proportions: BA/BSc (3 years) 10:30:60; MMath (4 years) 10:20:30:40. Thus the third-year exams of the Bachelor Degree contribute 60% towards the final mark and the fourth-year exams of the MMath degree contribute 40% towards the final mark. The cumulative credit proportions for some of the joint degrees are different -- consult
Programme Regulations or the White PYDC entry for "Exams" for details.

Diagnostic Test

(This applies to first-year students only) The common core to the various Mathematics A-levels that our students take is quite small. When they arrive at Warwick, many have not yet acquired speed and accuracy in basic technical skills: arithmetic and algebraic manipulation, handling inequalities and trigonometrical formulas, differentiating and integrating. To get them to bring these skills to a level we believe is adequate, we subject them to a diagnostic test
in the first week of term. The test is divided into four parts: Differentiation, Integration, Trigonometry and Inequalities. Each section has a maximum of 40 marks; students have to score 32 or more to pass. The tests are marked by tutors in the first week of term. It is important that you mark your tutees' diagnostic tests promptly; it will help you to gauge their level, and it will guide them in which skills they need to practice. Students unsuccessful in any part of the initial test in week 1 may resit that part in any of the weekly resit tests until the they reach the required standard. More details are circulated to tutors during Term 1. The marks from these tests contributes 25% to the mark for the lecture module MA132 Foundations. Full marks on each section are awarded for passing the initial test or any of the resits. Students who still have not passed a section by the end of Term 1 are awarded some proportion of the 6 1/4% available according to the mark they achieved on the first test.

Discussion Evening for First-Year Students

What follows is the fossil record of an anual event which is no longer organised ... If you think it's worth reviving, please go ahead ...

A social get-together for first-year students is arranged early in Term 1. Its purpose is to give students encouragement, to let them compare notes, and to help them to make sense of their first experiences here. They get a chance to air their views and to find reassurance in the discovery that others are feeling the same way. Staff with first-year tutees, first-year lecturers, and supervisors of first-year students are expected to attend to share their wisdom and offer comforting words. Students from other years are also encouraged to come along to describe how they survived. The event is co-organised and chaired by the Student/Staff Liaison Committee (SSLC) and takes place in a relaxed social atmosphere in the Staff-Graduate Common Room, or in one of the function rooms of the Student Union, on the main campus. In the course of the evening, the first-year SSLC representatives are elected and the Mathematics Society makes a pitch for new members.

Director of Undergraduate Studies

This person has overall responsibility for the logistics and smooth running of the Department's Undergraduate Degree Programme. Working through the Teaching Committee to coordinate the diverse efforts that go into the Programme, the Director is responsible for changes to the rules and regulations governing our various degree courses and for our dealings with the Subfaculty of Science , which ratifies our course proposals. This year's Director (2007-2008) is Dave Wood (daw@maths.warwick.ac.uk).

Dyslexia

Increasing numbers of students arrive at university with a diagnosis of some level of dyslexia. Students with this problem may have difficulty reading, and are likely to have poor spelling and handwriting. If any of your students appears to suffer from such difficulties, diagnosed or not, be sympathetic, and be aware that after assessment by a competent educational psychologist they may qualify for extra time in examinations. Grants are available from Local Education Authorities, under the Disabled Students Act, to provide dyslexic students with computers and specialised software. More information on this is available from the University Senior Tutor's office - see
Support Services in the University.

Electronic Mail

All students have e-mail addresses although they don't necessarily read e-mail. Their addresses can be found in /usr/lib/aliases on Computing Services Unix machines.

Examinations

Most of the modules put on by the Mathematics Department are assessed by timed examinations during the second half of Term 3, but continuous assessment is increasingly a component of the final mark for Mathematics modules. Third- and fourth-year exams take place in weeks 21, 26 and 27 ; second-year exams in Weeks 28 and 29; and first-year exams in Weeks 11, 27 and 28. (Weeks 1-10 are in Term 1, Weeks 11-20 in Term 2, and Weeks 21-30 in Term 3.) Students often disappear when their Summer examinations are over but usually return to get their results in the last few days of the term.

Some students cope badly with the stress induced by timed examinations. If you suspect that stress is causing a student seriously to under-perform in examinations, it may be appropriate to suggest a visit to the student counsellors; they organise group sessions at which students can learn helpful strategies for dealing with such problems. (See Support Services in the University.)

Examiners' Meetings

As a tutor, you have two very important responsibilities in the final week of Term 3 when the Boards of Examiners meet:

(1) You must inform the undergraduate secretary of any special circumstances affecting any of your tutees, in time for the exam board;

(2) You must be available soon after the board to tell your students their results. You may reveal to your tutees their percentage marks on individual modules as well as their overall performance for the year.

Here is the usual time-table for the Examiners' Meetings in Week 10 of Term 3.

Important Note: If you cannot be in your office to tell your students their results, you must persuade a colleague to do it. Inform your tutees in advance about the alternative

Failure in first year exams

Broadly speaking, a student who fails one or more of his first year exams can resit in September and continue on to the second year, providing they pass. In fact the regulation is more complicated than this: see Resits for failed students in the
White PYDC entry for "Exams".

Failure in second year exams

A student who fails at the end of year 2 does have a final opportunity to pass failed Maths papers the following June. When a student who failed their second year exams passes the resits and goes on to complete their third year, the finals exam board takes account only of their first, failing, set of second year marks. Their successful resit exams are not taken into account. The resits function only to allow them back onto the degree programme. This draconian university regulation is, fortunately, regularly disregarded by the third year exam boards, and has been queried by external examiners. It reflects an inappropriately paternalistic (in the sense of "punitive") attitude to students, and no doubt will eventually be changed.

Failure in third year exams

A BSc student who fails at the end of year 3 has the opportunity to resit failed Maths papers the following June. Fortunately in this case the resit marks do replace the failing first attempt in the final calculation.

First Day of Term

Students are strongly encouraged to see their tutors on the first day of term between 2 and 4 o'clock to announce that they are back. At this short meeting, tutors can check that there are no urgent problems, briefly discuss choice of modules, confirm contact addresses, and arrange tutorials for later in the term. The only exception is on the first day of the academic year when first-year students attend a general Maths Dept briefing at 10-45 lasting about an hour and go to see their tutors immediately afterwards. There are no lectures on the first day of the academic year.

Groups of Four

Before the start of the Autumn Term, the new first-year students are divided into groups of four, roughly according to their mathematical level on arrival, as indicated by their A-level grades. The Senior Tutor then allocates these groups to the tutors, with the idea that their tutor will see them as a group. You may wish subsequently to to reorganise your groups; you should let the Senior Tutor or the Undergraduate Secretary know of the changes you make. First-year students receive two supervisions a week in groups of four. The tutorial groups coincide with the supervision groups, which are allocated to supervisors by the First- and Second-Year Coordinators

Information Sources

Detailed information about the undergraduate modules can be found in the
"Plan Your Degree Course" (PYDC) booklets. The white book describes the overall picture, the orange booklet is a Study Guide, and the blue (1st Year), green (2nd Year), pink (3rd Year) and mauve (4th Year) booklets contain summaries of the core and optional lecture modules offered by Mathematics and other departments. The University "Programme Regulations" contain the official rules for our degree programmes. (If you find any inconsistencies between PYDC and Programme Regulations, please let the person who prepares PYDC know -- this year (2007-2008) it is John Rawnsley.) Other sources of information include the University Prospectus (which would-be applicants consult), the University Calendar, and the University Annual Report. The Handbook for Personal Tutors, produced by the University Senior Tutor and Counselling Services and issued to all tutors, contains very helpful advice, especially on the pastoral side of tutoring; if you have not received your copy of this Handbook, please ask for one on extension 23761.

Often it is quicker to get information from a person rather than a book: you could ask the Undergraduate Secretary (Hazel Dixon), the Department Administrator (Helen Hutchings), your Mentor (if you are new to the Department), the Director of Undergraduate Studies (Dave Wood), the Senior Tutor (Peter Walters), the Chair's secretary, Georgina Copeland (George) or the Chair (Colin Sparrow).

Keeping Records

The Department keeps confidential files on each first-degree student in the Undergraduate Secretary's office (Room B0.01). Tutors are encouraged to consult their students' files and may borrow them for short periods provided they substitute a 'borrowed by' card for the file. Tutors should maintain their own records on each of their tutorial students and, in particular, should keep each student's 'Tutor's Record Form' up-to date.The back of the tutorial record form has space for you to record what you know of the student's extra-curricular activities. This can be useful later when you write a reference for the student - "University Chess Champion" can make all the difference on a job application. When you cease to have tutorial responsibility for a student, you must add copies of your records to the student's departmental file, and wherever possible hand on your information to the next tutor. Copies of any letters you write about or on behalf of a student should always be placed in the student's departmental file.

MMath Degree

This four-year degree was first awarded in 1997. Students either enter the university registered for this degree (the entry requirement is the same as for the BSc), or may transfer from the BSc during their first or second year, providing their exam results are good enough. Because the department is keen to recruit the strongest students onto the MMath, it invites second year students who have done well in their exams to transfer to it. If you have a tutee on the BSc who you think is strong enough for the MMath, you could encourage them to transfer. This counts as a change of degree, and they must fill in the appropriate form. Students on the MMath who do not succeed in scoring an average of at least 60% on 90 CATS of Core and List A Mathematics modules in their second-year exams are normally demoted to the BSc, and third year MMath students who score below 55% are normally awarded a B.Sc. degree and are not permitted to continue to the fourth year. Unfortunately this can result in a student leaving university without having made any plans for the following year. During the final term a tutor may be able to gain advance warning of this danger by finding out the marks in the April and early-June exams. A tutor must judge whether it is in their student's interest to give them any of this information.

Mentors

New members of staff have a mentor for their probation years in the Department. A mentor is an experienced member of staff whose main role is to help the newcomer settle in and learn the ropes. How the relationship develops will obviously depend on the personalities of the people involved, but it is important that new tutors should feel free to ask their mentors for advice and information. The mentor could invite the new tutor to sit in on a tutorial or two. You can change your mentor by asking the Chair.

Module Registration

See under
Registration

Monitoring Your Students' Progress

Students often arrive from school with little idea of what is expected of them at university and with little experience of organising their lives. They may have been very dependent on their teachers for their mathematical understanding and habits of study, and on their parents for washing their underwear, providing their meals, and topping up their piggy banks. When they arrive at Warwick, they suddenly have to take on all these responsibilities while simultaneously coping with the round-the-clock social distractions of campus life. A tutor can help a little here by encouraging good study habits, by providing honest feed-back on their students' progress, and by being alert to signs that things may be going seriously wrong. It is expected that tutors will see their first-year tutorial students for an hour each week or every two weeks in their groups of four, and occasionally one-to-one to give them a chance to discuss any personal problems. Tutors can get more feedback by talking to their students' graduate supervisors, and by monitoring their marks in the core-module assignments. If a first year student stops attending regular tutorials, talk to their graduate supervisor and find out if they are attending supervisions and handing in assignments. If they are not, contact them to find out what's wrong.

Pass Degree Students

A student with a second year performance around 35% to 38% will normally only be permitted by the Exam Board to proceed to the third year of the Pass Course. This means that they must take a reduced load of from 87 to 102 CATS including MA397 Consolidation and at least 42 CATS from List A. It is very important that the tutor (i) knows which tutorial students are on the Pass Course, and (ii) ensures that they make realistic choices of modules to study and do keep to the permitted load. The student's permitted load may be increased beyond 102 (but not beyond 120) CATS if at the end of term 1 they submit work done on Consolidation and one other Maths module to the Director of Undergraduate Studies that demonstrates that they are consistently working at Honours standard.

A poor performance in the First Year September Resits may result in your student being on the second year of the Pass Course, which means a reduced load of from 84 to 90 CATS. The figure of 90 may be raised (but not beyond 120) if at the end of term 1 the student submits work done on the three core Maths modules to the Director of Undergraduate Studies that demonstrates that they are consistently working at Honours standard.

Past Papers

Students need access to past examination papers so that they can practice working under examination conditions and get a feel for the types of formal examination questions, which often differ in style from the questions found on Examples Sheets. The Department publishes the previous year's papers and sells them to students at cost price. Papers from earlier years are held in the Student Reserve Collection in the Central Campus Library. The Undergraduate Secretary (Hazel Dixon) also keeps complete sets of papers going back several years and will lend them to tutors for photocopying. (See also Mock Exam under Things to do in Tutorials .) Solution sets for some (but not all) past exam papers can be found in the Student Reserve Collection (SRC) in the Central Library, and also on the Mathematics Undergraduate Web Pages.

Plan Your Degree Course (PYDC).

First produced in 1967, this six-volume work covers all aspects of our undergraduate degree programme. The white booklet contains a detailed description of the overall degree structures, the orange booklet is a Study Guide, and the other four booklets contain summaries of the lecture modules and other teaching activities offered to Mathematics students by this and other departments around the University -- the colour code is blue for the first year, green for the second year, pink for the third year and mauve for the fourth year. Although PYDC is called an "unofficial guide", every attempt is made to ensure that the information it contains is accurate and consistent with
Programme Regulations. John Rawnsley produced this year's edition and has written programmes to improve its consistency. Please inform him if you find any mistakes. All undergraduates receive a copy of the white and orange booklets together with the module summaries for their year. They can consult the summaries for other years at the Department's Website.

Programme Regulations

The student booklet
"Plan Your Degree Course" is described as an unofficial guide to our degree programme. The official regulations governing the various degree programmes we administer are contained in the University "Course Regulations", produced annually by Registry officers in consultation with the faculties and departments, and in the University Calendar. Copies are available for consultation in the Department offices, and you can ask for copies of your very own if you feel you need to consult them frequently.

Registration

Students have to register with the University which modules they are studying for examination. They do this by completing and online registration forms. (The core modules for the student's degree programme are entered automatically and the student must list the optional modules.)

The initial Pre-Registration takes place during Week 5 of Term 3 before the year begins (except for incoming first-year students). Additions and deletions can be made during Week 3 of Term 1 and again during Week 3 of Term 2. Final deletions can be made in Week 2 of Term 3 (and the last opportunity for modules examined in April is in Week 10 of Term 2). Tutors are expected to be available for consultation during these periods. If you cannot be, then arrange for a colleague to see your tutees and let your students know about this. The simplest thing is to send them to the Undergraduate Secretary (Hazel Dixon). It is the students' responsibility to get their registration right, but failure to do so has awkward consequences. It is therefore a good idea to remind your students that they must finally register for a range of modules and a CATS total consistent with the regulations for their degree programme. Extra vigilance is required for students on a Pass Degree.

Senior Tutor

The Department's Senior Tutor's main role is to oversee the tutorial system and to deal with problems that are beyond the scope of individual tutors. If you have a tutorial problem you do not feel confident or competent to handle, then consult the Senior Tutor at once. The Senior Tutor allocates students to their tutors, and deals with requests for a change of tutor. He also deals with the system of mentors. This year (2007-2008) the Senior Tutor is Peter Walters.

The University also has a Senior Tutor, currently Stephen Lamb. He and his team of counsellors can be found in University House, and the number to telephone is Extension 23761 -- see also Support Services in the University More information is available here.

Seymour Formula

(Devised by Eddie Seymour who was a Professor in the Physics Department from 1965 to 1986) This formula is a rough-and-ready device for adjusting the overall mark in annual examinations to reward students who take more than the normal load of 120 CATS and perform consistently across their range of examinations. It works against students whose performance includes marks on individual papers below half their average and therefore discourages frivolous registration for an excessive load. The explicit formula and its full interpretation can be found in the White PYDC entry for "Exams".

Struggling Students

Now that examinations in first-term modules Foundations and Analysis take place at the start of Term 2, it is possible to detect failing students in time to offer them extra help, and before it is too late for them to consider changing degree programme or withdrawing (see
Withdrawal from a Degree Programme: timely withdrawal can enable a first-year student to begin their university career all over again, with no loss of funding). Early in Term 2, the Senior Tutor and the First-Year Co-ordinator interview first-year students with low marks in the examination or on their assignments, and encourage them either to pull their socks up or to withdraw, e.g. by changing to a different course, or a different university. This can be a very positive effect on students who languish when they sense themselves to be near the bottom of the heap, since at practically any other university in the country they will most likely shine. A similar system has been set up for second year students. If you have a first or second year tutee who you think might profit from such a meeting, contact Peter Walters (Senior Tutor), or the appropriate year coordinator.

Student/Staff Liaison Committee (SSLC)

This Committee is made up of elected student representatives from each of the undergraduate years, five members of staff, and the Undergraduate Secretary (Hazel Dixon). It is a forum for views on the Undergraduate Programme, especially the views of our consumers, and one of its functions is to monitor the teaching provided by the Department, with particular reference to the student module evaluations. It meets twice a term. The SSLC has a representative on the Teaching Committee and at departmental Staff Meetings. It maintains its own
web page on the department's website. Each department's SSLC also sends an annual report directly to the Vice Chancellor.

Subfaculty of Science

This body is responsible for all the undergraduate degrees in the Science Faculty. It is made up of representatives of each of the Science Departments (including three from Mathematics). If the Department of Mathematics wants to make any changes in its courses or in the way it administers its degree programmes, it needs the approval of the Subfaculty. The Subfaculty meets in Week 6 of Term 1, in Weeks 2 and 6 of Term 2, and in Week 6 of Term 3. All significant changes for the following academic year have to be approved by its second meeting in Term 2. Submissions from departments must reach the academic Office at least 7 days before its meetings; our submissions are prepared by the Director of Undergraduate Studies.

Supervisions

When the Warwick Mathematics Degree was launched in 1965, it was distinguished by two special features: its supervision system and the flexibility of its course structure. The supervision system attempted to capture one of the better qualities of the Oxbridge model, while the flexibility counteracted one of its worst qualities, namely its rigidity. These two special features still survive and continue to make our degree courses strongly attractive to mathematically-inclined school leavers. The supervision system is supported from teaching money and funds from unfilled posts (the price we pay is about one extra tutorial student each). It works only because the Department has a large graduate school from which to choose its supervisors. First-year undergraduates are offered two supervisions a week in their
groups of four. The provision for second year undergraduates is Supervisors mark weekly assignments for credit in several core modules. (Third- and fourth-year modules, which tend to be smaller and more specialised, are supported by Examples Classes, also taught by graduate students.) It is a good idea to find out how your students are getting on with their supervisors. If it seems to be going badly, discuss the problem with the Director of Undergraduate Studies, Dave Wood, who will assign a new supervisor if it is appropriate. Find out who your tutees' supervisors are, and, especially if a tutee does not turn up to regular tutorials, ask the supervisor if they are going to supervisions and doing their homework assignments.

Support Services in the University

The University has its own Senior Tutor, Stephen Lamb. His team includes six counsellors who are trained to deal with a wide range of students' emotional and psychological problems, from exam panic to an unwanted drug habit. Their offices are in University House. More information
here They also deal with students' academic, administrative, and financial difficulties, offering help to students who cannot penetrate the bureaucracy, get on the wrong side of the University (or their department), or need legal advice. Furthermore, a financial adviser is on hand four days a week to help with all aspects of money, debt, Access Funds, etc. Stephen Lamb has a small fund at his disposal to offer temporary help to students in serious financial difficulties.

Stephen Lamb himself, and his counsellors, can also offer good advice to tutors on how to deal with their students' problems.

The Rolph Schwarzenberger Appeal (Rolph was Chairman of the Mathematics Department from 1972 to 1975.), organised by Caroline Series, helped to boost these funds.

The Students' Union Advice and Welfare Service employs three professional advisers who operate something like a Citizens' Advice Bureau for students. They offer help with finances, benefits, landlord/tenant matters, and so on. The Students' Union also supports Nightline, a telephone number which a student in distress can call up between 9 pm and 9 am for a sympathetic hearing. The people on the listening end are anonymous student volunteers.

Tactical Module Selection.

Examination marks in Arts and Social Science modules usually fall in a narrower band than in Mathematics; there are few firsts, and no zeros. By taking as many modules as possible in these subjects, weak students may well raise their average significantly, and they should be encouraged to do so. However, for strong students the effect will generally be the opposite.

Teaching Quality Assessment (TQA)

The Higher Education Funding Council (HEFC) assesses teaching quality in British Universities on a rolling plan by subject area. The Departments of Mathematics and Statistics were assessed five years ago, as a single unit. We scored 22 out of 24 and were furious that it was not higher. We submitted gigantic quantities of documentation, but at least convinced ourselves that we offer an unrivalled quality of education. The results of a more recent audit, carried out in 2004, can be found following a link from the
Frequently Asked Questions page

Things To Do In Tutorials.

There are as many ways of running a tutorial as playing Hamlet. The suggestions below are taken from a random sample of a few old hands I happened to consult.

What can one hope to achieve in tutorials? I would say the most important thing is to gain your students' trust. If you care about them, they will almost always respond. One of this year's graduates wrote: "In my first year, Dr X was hardly around. In my second year, Dr Y did not seem to understand the system any better than I did. But in my third year, Dr Z took an interest and gave me considerable support and time -- very grateful for that, helped me regain my honours degree." Most students want straightforward help with their mathematics modules and often bring along questions from their notes or their examples sheets. Here tutors probably have the advantage over supervisors in being able to offer a global view of their modules and of how they fit into a broader picture. Many students complain that their tutors assume they know much more than they really do, and so, before you begin, it is important to establish tactfully your students' baseline of knowledge and understanding. If they are not making progress, find out how effectively they work and help them to develop good study habits. They sometimes need informed advice on how the system works and what options to choose. Persuade them to read PYDC ; if the information they need is in there, show them where or, better, get them to look it up. Students usually appreciate feedback on their progress, provided it is accompanied by encouragement and constructive advice on how to improve. Occasionally, students need help with personal or emotional difficulties, and if you do not feel equipped to deal with these, then pass the case on to the Department's Senior Tutor (Peter Walters) or to the University Counselling Services. Here are the promised suggestions for what to do in tutorials (but don't feel you have to try them all):

Tutor's Mark

This module was abandoned in 1997 to release time in the first-year programme for a new compulsory module in Group Theory. The Tutor's mark was instituted in 1965 with several purposes in mind. It taught students how to write mathematics with style and clarity; it gave tutors early insight into their students' abilities; it encouraged problem-solving; it signalled the importance placed by Mathematics on tutorial teaching; and it generated resources for the Department through the operation of the University matrix. It would be useful if some first-year tutorials could still offer advice on how to write mathematical sentences and how to structure proofs. Some second-year tutorials should be devoted to good mathematical writing in preparation for the compulsory second-year essay.

The Undergraduate Workload

A typical undergraduate taking 120 CATS worth of modules over terms 1 and 2 will attend 15 1-hour lectures each week during those two terms. For each hour, it is wise to spend between half an hour and one hour after each lecture, going over lecture notes - it is a rare student who has understood everything during the lecture. There is plentiful evidence that putting in this effort shortly after the lecture pays ample dividends in terms of understanding. In particular, if you begin a lecture having understood the previous one, you learn much more from it, so the process is cumulative. Of course, there's a negative version of this process, as many students who have neglected their studies only a little bit learn to their cost as the term progresses. Together,

Attending lectures and going over them = 25 hours per week

Students also have to to do exercises, certainly on their core modules and preferably on their optional modules too. At two hours per module,

Assignments and exercises = 10 hours per week

Finally, we add

4 hours of supervisions, tutorials and support classes

to reach a

Total of 39 hours per week

which should be regarded as a reasonable minimum.

Unusual Options

In addition to the standard options listed in PYDC, Mathematics students may take for credit virtually any module offered by any department in the University. The only provisos are (i) that the department giving the module is willing to accept the student from Mathematics, and (ii) that suitable credit and examination arrangements can be made. Students wishing to take these non-standard options must complete a special Unusual Options Form obtainable from the Undergraduate Office B0.01. This form must be signed (i) by the module organiser from the department giving the module, and (ii) by the student's personal tutor. It must then be handed in to the Undergraduate Office B0.01 by Week 12 at the latest. (Tutors are advised to keep a photocopy in their records.)

Withdrawal from a Degree Programme

A student wishing to withdraw is usually advised to apply for temporary withdrawal in the first instance; it can always be made permanent at a later stage when the student has had time for reflection. Withdrawal, either temporary or permanent, in the middle of an academic year can have serious consequences for Local Education Authority (LEA) funding. If a student withdraws before the end of Term 2, LEAs will usually discount that year's partial funding and allow the student to resume the course and repeat the year without financial penalty. But in any case, students should be firmly advised to discuss the implications with their Local Education Officer before taking a firm decision to withdraw. Students with medical, emotional, or financial problems can often benefit from temporary withdrawal until the problem is resolved. Provided a student's withdrawal makes good sense in human and academic terms, the Department is usually willing to support the application. If you have a student who wishes to withdraw, you should consult the
Senior Tutor (Peter Walters) or the Director of Undergraduate Studies (Dave Wood). It is even possible for students to take ``retrospective temporary withdrawal'' on medical grounds. For example: your tutee has been slightly depressed for much of his second year, and only attending lectures sporadically. At the beginning of the third term, as exams approach, he begins to panic as he realises how far behind he is, and starts to feel seriously anxious and depressed. Since the consequences of failing his second year exams are so serious, - it may be a good idea for him to take temporary withdrawal on the grounds that he was depresssed and not working to his full potential all year, or from the start of the second term, and re-start, correspondingly, in October or January of the following academic year.

Writing References

At some stage, most of your tutorial students will ask you to write references supporting their job applications; these may be temporary vacation jobs, but are more likely to be career openings for finalists. (Tell your students they need to keep in touch with you, for otherwise your references may not be very convincing.) Although most employers use many different indicators to judge the suitability of their applicants, there is nevertheless a heavy responsibility on tutors to write fair and accurate references. (Note that references tend to be more realistic in Britain than in the United States.) Copies of all references must be placed in students' personal files kept in the Undergraduate Secretary's office.

Some general advice about writing references is given below, and also a sample reference.

In a typical reference, state how long and in what capacity you have known the student under review, give a factual summary of the student's examinations results and other achievements, and (much harder) attempt to convey your impressions of the student's personal qualities insofar as they are relevant to the post applied for.

When Caroline Series asked Human Resource Managers (a.k.a. Personnel Officers) at a number of firms employing graduates what they expect in a good academic reference, she received the following comments:

  1. It is helpful to begin by confirming that the student is or has been on the course that they have stated, and outline the subjects taken and grades achieved.
  2. Comments on the student's attitude are also helpful, for instance:
    1. how hardworking the student has been;
    2. their commitment to the course;
    3. time-keeping and attendance;
    4. enthusiasm;
    5. ability to work to deadlines.
    6. Information on the student's character is useful , in particular:
      1. how well s/he gets on with tutors and peers;
      2. communication skills;
      3. their trustworthiness and reliability;
      4. whether they have achieved consistently high grades. (In general employers do not find broad statements like "Popular with other students; wide variety of interests" particularly useful.)
      5. Here are some additional points for tutors to bear in mind:
        1. Try and avoid going over the top with average students, but at the same time avoid giving bland references.
        2. Negative information should be backed up with evidence. Students need to be informed about any negative points and should be given the opportunity to rectify these shortcomings before references are sent out. (There have been several recent successful tribunal cases where employers have been fined for giving poor references without allowing individuals to rectify their weaknesses.)
        3. It is generally considered good practice to conclude a reference with the statement: "This information is given in good faith and in strict confidence, but without liability of the University of Warwick.

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